FAQs
Brokers’ frequently asked questions
Brokers’ frequently asked questions
How do I obtain a quotation for my insurance?
Contact us and we’ll put you in touch with a local specialist who will discuss your insurance requirements with you.
My insurance isn’t due yet, can you still quote?
Quotes are typically valid for 30 days but the FarmWeb Member Broker will be able to advise you whether it’s best to revisit your insurances closer to your renewal date.
I have some properties that I let out, can FarmWeb accommodate this?
Yes, the FarmWeb combined policy caters for many types of diversifications.
I have several policies, all with different renewal dates. What’s the best way to deal with this?
Your FarmWeb Member broker will roll these up to a common renewal date meaning you’ll only have one policy in the future. Be sure to supply your FarmWeb Member Broker with all the relevant documentation and they’ll advise you the best way to proceed
I want to pay by instalments, can I do this?
Yes, a completed direct debit mandate is all that’s needed
I can’t understand the paperwork I have from my current insurers – can you help me decide what I need to cover?
The FarmWeb Member Broker that contacts you will have lots of experience in deciphering Insurance company paperwork! Let them do the hard work for you!
What do I have to pay to receive a quotation?
Quotations are offered on a no obligation basis. FarmWeb Member Brokers are paid a commission by the insurance company only if you proceed with the quotation. There is no upfront cost to you.
Claims
How do I notify you of a claim
In the first instance contact your FarmWeb Member broker to notify them of the claim.
Motor
Do I need to contact the MID to tell them about the vehicles I have insured?
No, once your vehicles are on cover the Insurer will take care of this for you. Remember you need to tell your FarmWeb Member Broker of any vehicle changes so that the relevant bodies can be updated.
Will I lose my no claims bonus if I have a claim?
We do not operate on a No claims bonus basis. The Underwriters who review your insurance claims will assess the price across all of your vehicles rather than individually.
Do I need to tell you about employees under the age of 25 using my vehicles?
Yes, if they are using private cars, goods carrying vehicles or motorbikes. We do not need to know if they are using tractors or agricultural vehicles.
How do I get my windscreen repaired?
Autoglass 0800 36 36 36 direct billings. National Windscreen
Renewable Energy
What’s the maximum size installation that you’ll cover?
Up to 250kw for wind turbines, 100kw for photovoltaic
If my turbine breaks down will you repair it?
Yes, cover available is “all risks including breakdown”
What about the loss of income as I’ll not be supplying energy to the grid if my turbine breaks down?
Failure to supply is automatically included in the event of breakdown by our Policy
ELTO
What is ELTO about?
The Insurance Industry have worked with the Government to help develop the Employers’ Liability Tracing Office (ELTO).
The formation of ELTO, an independent industry body comprising members who are Employers’ Liability (EL) insurers, is a proactive move by the insurance industry to meet its obligations to help those who have suffered injury or disease in the workplace identify the relevant insurer quickly and efficiently.
Where do I find my ERN number?
This is displayed on P45/P60 documents and most payslips. The format is usually 999/XX99999 or 999/X99999
I can’t find my ERN – will I definitely have one?
In all cases where PAYE is operated, an ERN is allocated to the employer and the ERN applies to all UK businesses employing one or more people. A minority of employers do not have an ERN, including those that:
– Pay all their employees below the current PAYE threshold (£503.00 monthly)
– Are registered in Guernsey and Jersey (these have no tax presence in the UK).
